JAA will take the hassle out of Online Shopping in Japan. By acting on your behalf every step of the way - purchasing, shipping - we will watch over your purchase until your item is delivered to your door.

Major Online Shops in Japan


There are two payments "Service Fee" and "Shipping Fee." Simply, Service Fee is for goods purchases, and Shipping Fee is for delivery costs For further information, click the right-buttons.


Find your goods

JAA can buy and ship any kind of your goods from Japan on your behalf. Now, you can enjoy shopping in Japan as you do it in your country.

Our service does NOT include:
Our service does not include making an inquiry to the stores or translating shopping pages. Please check item condtions yourself before placing order to JAA. If you need to translate the auction site, please use the following web-translators.
Google Translate: https://translate.google.com/

Order to Us

  1. 1. Login to your member's page.
  2. 2. Click "Online Shopping Service" order form.
  3. 3. Fill out the order form and submit it.
  4. 4. After submitting the order form, PAYPAL's payment page is
    automatically displayed.

Necessary Information

If size, color, or other details are necessary to proceed a buy procedure, please enter details in "Remark" column on the order form.

Bussiness Hours

Our business hours are from 9:00am to 7:00pm in Japan Time. Orders placed outside hours will be processed next business day.

Make the First Payment
- Service Fee -

After submitting your order, Paypal payment page is displayed.

If you would like to know about payment more, please click the following button.


If you do NOT complete a payment on PayPal, the order will be cancelled automatically.

We Start Purchasing

Our buy procedure starts after your 1st payment (Service Fee) has been completed. "Complete a Purchase" announcement will be emailed after we have completed a purchase.


Bussiness Hours

(9:00AM to 7:00PM in Japan Time)
A buy procedure will starts during the above hours.

Goods Arrival

  1. 1.Goods Arrival.
    Goods Arrival notication will be emailed.
    *We contact if the shipment from the seller is delayed (^o^)!
  2. 2-1. Storage (if add "storage" option)
    We store your items until you send us a shipping request.
    *You can save a shipping cost if multiple items ship together. (This "Storage" option is at free-cost.) More information click here.
  3. 2-2. Shipping Preparation (if NOT add "storage" option)
    We start shipping preparations as soon as your item has arrived.

Shipping Preparation

To deliver your items safely, we choose the best packing methods/materials for repacking.

Shipping preparations start after goods arrival or receiving your shipping request (if you choose storage option). After completing shipping preparations, shipping invoice will be sent to you via PAYPAL.
*If enough amount is in your JAA Wallet, a shipping fee will be subtracted from your JAA Wallet.

Shipping preparation takes 1 to 3 business days normally.

Packing Material Fee

To protect from damage or breakage, packing material fee may/might be charged.

Make the Second Payment
- Shipping Fee -

If enough amount is in your JAA Wallet, a shipping fee will be substracted from your JAA Wallet.

If insufficient funds occur, a shipping invoice via PayPal will be sent to your registered email address after a shipping preparation has completed.

Deliver to You

Expected Delviery Date

Airmail (EMS): 3 to 7 business days
Airmail (FedEx): 6 to 9 business days
Airmail (Small Packet): 1 to 2 weeks
Sea Mail (Japan Post): Asia 1 to 2 months/Other 2 to 3 months
Sea Mail (Container): 1 month

Shipping Schedule

We do not ship packages Saturday, Sunday, and Japanese public holidays.

Delivery Delay

Due to a custom clearance, weather, or other vairous circumstances, delivery may/might be delayed. If your package is stopped in customs, please feel free to email us.


Pre-Order Items

We accept pre-order items.

Prohibited Exports

JAA cannot deal with prohibited export. Click here to check further details.

Prohibited Imports

Some type of merchandises may be prohibited or restricted for import in your country. If you order the item which is prohibited import in your country, JAA will decline your order.

Please thoroughly make sure the items you are about to order is NOT categorized into the prohibited import in your country. We recommend you to check with the customs for the most up to date information on prohibited imports.

Order Cancellation

We do NOT accept any order cancellations after we have completed a purchase.

Goods Exchange or Return

We do NOT accept any goods return or exchang.

Except the following situation:
- JAA/Seller mistakenly shipped a wrong item.

Lost, Steal or Damage during the Delivery

(Domestic inside Japan)
We insure the goods for delivery inside Japan. If your items are damaged in a transit, we claim to the delivery company and compensate it on your behalf.

(International Delivery from JAA to You)
We do NOT take any responsibility against lost, steal, or damage during the international delivery. We strongly recommend you to add the "Insurance" option when ording. The contents of the insurance follow each delivery companies.