JAA will take the hassle out of Online Shopping in Japan. By acting on your behalf every step of the way - purchasing, shipping - we will watch over your purchase until your item is delivered to your door.
Major Online Shops in Japan
There are two payments "Service Fee" and "Shipping Fee." Simply, Service Fee is for goods purchases, and Shipping Fee is for delivery costs For further information, click the right-buttons.
JAA can buy and ship any kind of your goods from Japan on your behalf. Now, you can enjoy shopping in Japan as you do it in your country.
Our service does NOT include:
Our service does not include making an inquiry to the stores or translating shopping pages. Please check item condtions yourself before placing order to JAA. If you need to translate the auction site, please use the following web-translators.
Google Translate: https://translate.google.com/
If size, color, or other details are necessary to proceed a buy procedure, please enter details in "Remark" column on the order form.
Our business hours are from 9:00am to 7:00pm in Japan Time. Orders placed outside hours will be processed next business day.
After submitting your order, Paypal payment page is displayed.
Our buy procedure starts after your 1st payment (Service Fee) has been completed. "Complete a Purchase" announcement will be emailed after we have completed a purchase.
(9：00AM to 7：00PM in Japan Time)
A buy procedure will starts during the above hours.
To deliver your items safely, we choose the best packing methods/materials for repacking.
Shipping preparations start after goods arrival or receiving your shipping request (if you choose storage option). After completing shipping preparations, shipping invoice will be sent to you via PAYPAL.
*If enough amount is in your JAA Wallet, a shipping fee will be subtracted from your JAA Wallet.
Shipping preparation takes 1 to 3 business days normally.
To protect from damage or breakage, packing material fee may/might be charged.
If enough amount is in your JAA Wallet, a shipping fee will be substracted from your JAA Wallet.
If insufficient funds occur, a shipping invoice via PayPal will be sent to your registered email address after a shipping preparation has completed.
Expected Delviery Date
Airmail (EMS): 3 to 7 business days
Airmail (FedEx): 6 to 9 business days
Airmail (Small Packet): 1 to 2 weeks
Sea Mail (Japan Post): Asia 1 to 2 months/Other 2 to 3 months
Sea Mail (Container): 1 month
We do not ship packages Saturday, Sunday, and Japanese public holidays.
Due to a custom clearance, weather, or other vairous circumstances, delivery may/might be delayed. If your package is stopped in customs, please feel free to email us.
We accept pre-order items.
JAA cannot deal with prohibited export. Click here to check further details.
Some type of merchandises may be prohibited or restricted for import in your country. If you order the item which is prohibited import in your country, JAA will decline your order.
Please thoroughly make sure the items you are about to order is NOT categorized into the prohibited import in your country. We recommend you to check with the customs for the most up to date information on prohibited imports.
We do NOT accept any order cancellations after we have completed a purchase.
We do NOT accept any goods return or exchang.
Except the following situation:
- JAA/Seller mistakenly shipped a wrong item.
(Domestic inside Japan)
We insure the goods for delivery inside Japan. If your items are damaged in a transit, we claim to the delivery company and compensate it on your behalf.
(International Delivery from JAA to You)
We do NOT take any responsibility against lost, steal, or damage during the international delivery. We strongly recommend you to add the "Insurance" option when ording. The contents of the insurance follow each delivery companies.
